Workcyte / Policies
Privacy Policy
Last updated: March 19, 2026
1. Introduction
Pragraph Digital Resources ("Pragraph," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.workcyte.com and use our services, including video courses, AI workspace tools, training workshops, coaching sessions, e-guides, and certification programs.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide when you:
- Register for courses or workshops
- Create an AI workspace account
- Book a personal coaching session
- Purchase e-guides or certification programs
- Contact us via WhatsApp, Telegram, or email
- Submit feedback or complaints
This information may include your name, email address, phone number, payment information, academic institution, and any other details you choose to provide.
2.2 Automatically Collected Information
When you access our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We may also use cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you course updates, workshop schedules, and certification details
- Respond to your inquiries and support requests
- Personalize your learning experience
- Monitor and analyze usage trends to improve our platform
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: Third-party vendors who assist us in operating our platform (e.g., payment processors, hosting services)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our platform may integrate with or link to third-party services including Google Forms, WhatsApp, Telegram, Calendar.com, and AI tools. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
7. Cookies
We may use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our platform.
8. Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw your consent for data processing at any time. To exercise these rights, please contact us at adam@workcyte.com.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: adam@workcyte.com
- WhatsApp: Customer Service
- Website: www.workcyte.com
Pragraph Digital Resources
SSM Registration No: 202403143842 (SA0614953-A)
Lot 1409, Lorong Orkid, Batu 7 Ijok,
45600 Bestari Jaya, Selangor, Malaysia